Should you remain dissatisfied with the final response or if you have not received a final response within 30 (thirty) days of the complaint being made, you may – as a natural person – be eligible to refer your complaint to the Financial Ombudsman. The contact details are as follows:
Financial Ombudsman
ul. Nowogrodzka 47a
00-695 Warsaw
Poland
+48 22 333 73 26/27
biuro@rf.gov.pl
Rzecznik Finansowy website